Attracting and Retaining People
Managing People - An Introduction; Recruitment and Selection; Recruitment and Selection Method; Sample Application Forms; Documentation of Personnel Required; Orientation and Induction; Orientation and Induction.
Concepts of Identifying Training & Development Needs; Learning Styles and Processes; Steps in Development: Planning, Recording; Monitoring and Evaluating Learning; Development: Planning, Recording; Monitoring and Evaluating Learning; Factors of Designing Development Programs in Groups: Group Development, Group Processes and Behavior; Role Conflict and Role Ambiguity; Teams: Developing Effective Teams.
Motivating People: An Introduction; Application of Motivation in Organizations; Job Design and Redesign; Allocate Work: Planning and Work; Orientation in Organizations; Empowerment and Delegation; Leadership: An Introduction; Leadership Styles; Performance Management Systems
Evaluating Performance of People
Performance Management Systems: Feedback Approaches; Counseling and Coaching; Coaching for Human Performance; Mentoring: Process and Types of Mentoring.
Disciplinary and Grievance Procedures
Conflict and Conflict Resolution in Organizations; Discipline; Grievance and Grievance Resolution; Concluding for Managing People.